Go to Device Manager and Expand Keyboards. https://steelseries.com/engine 3. The keyboard works (except for the back-lit aspect of it) but it is not being detected by SSE anymore. Right Click on "PC/AT Enhanced PS/2 Keyboard (101/102-Key)" and select Properties. Uninstall SteelSeries Engine (SSE). It has a Steelseries per key RGB keyboard that works fine when booting. When I open Steel Series Engine it says please connect a SSE-compatible device to start. When asked to restart click LATER and do not restart! MY GEAR:The MY GEAR tab lists recognized SteelSeries devices which can be clicked to access advanced settings. ENGINE APPS:Engine Apps is a collection of in-game integration and purpose-built applications that deliver custom-designed benefits. Then change the type of port your device is plugged into. I just got an MSI GS65 Stealth Thin laptop today. I contacted MSI support and they said to remove recent windows updates or use disks to go back to factory settings. 1. It will now show up on the SteelSeries Engine; Now open the SteelSeries Engine and click on this icon (it should be having a red notification on it like indicated in the picture) Clicking on the icon So I uninstall the engine and reinstall it with the headset plugged in this time, thinking maybe that was an issue. Both devices are the Diablo 3 branded ones. 1. Have your setup match your mood with the Audio Visualizer app. Not sure if that makes a difference. Note: if you have both steelseries engine 3 and steelseries engine 2 (just called steelseries engine) just remove the one that pertains to what you are fixing 2. Hello, I just got today a new steelseries artics 1 headset. Steelseries Engine doesn't detect it. 2) Virus protection software has been known to hinder the firmware update process through protocol filtering. I tried everything and I found that my pc said … They work fine but my mic is just not detected. Laptop Keyboard Steelseries application isn't detecting my keyboard: GT72S F, G, andSpacebar: SteelSeries built in keyboard for msi gt72 f,g and space periodically working: Mic is set to default (in-built) even if i have a headset attached: Steelseries engine, Built in keyboard can't be found: Microphone is picking up windows sound but not my voice I was having issues getting it up-to-date, but eventually found a working USB. I downloaded the Steelseries Engine 3 … Install SSE from MSI Website for your laptop. 4. The problem arises after that. The default directory for these files is: C:\Program Files\SteelSeries\SteelSeries Engine 3. OS is Windows 8.1. All of the number keys and function keys won't light up. 2. Remove all steelseries software from the computer (Engine, firmware updater, ect.) I just got my Steelseries for Christmas, this was the first steelseries product I have had, and I installed the latest Steelseries Engine. No difference. 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