Troubleshot and repaired any server issues with clients, Used MSL and ESL programs to help store and secure high profile information, Configured host information through Windows 2008 server. Find out what is the best resume for you in our Ultimate Resume Format Guide. This cover letter was written by our experienced resume writers specifically for this profession. This includes fuel dispensers, computer hardware, EPOS hardware, networking hardware as well as the operating systems and back office PDI/RMS software. Information Technology, Ideally certified industry courses e.g. Installed a complex wireless network equipment in hotels. Monitor and maintain servers and other network devices. Resumes for this position highlight such responsibilities as diagnosing and performing hardware repairs on desktop and laptop computers, and generating and verifying physical security algorithms for software, firmware, and hardware. Helped manage inventory of items on online store. Click the button below to make your resume in this design. in computer technology or related field from four-year college or university; one to two years related experience or training; or equivalent combination of education and experience, preferred, Must be highly proficient in all Microsoft applications (Excel, Access, Word), Three years of work related experience in desktop computer support in a large network environment, Relevant technical certifications or documented vendor training is preferred, Additional demonstrable knowledge or experience in other IT related areas is preferred, such as IBM iSeries/AS400 operations; Microsoft SQL Server; Cisco LAN/WAN administration; and converged voice/data networks (VOIP), Strong customer service and interpersonal skills are required, Must be a highly motivated self-starter who is eager to contribute to overall departmental and company success, Must be willing to share night-and-weekend on-call duty as part of the IT department team, Ability to define problems collects data, establish facts, and draw valid conclusions, Employee must be able to qualify for licenses and permits required by federal, state and local regulations, Employee could be exposed to an environment containing unrestricted second hand tobacco smoke, Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces, Maintain the process and implementation of the IT system for maximum efficiency and effectiveness, Define future requirements and coordinate with the Maintenance Manager for installing system improvements on the basis of technological developments, Maintains system with provision for continuity of operations during any disaster recovery if other emergency situations, Maintain, implement and commission software on PLC and PC based automation systems with particular focus on Advanced Process Technologies and Automation Systems networks, Provide engineering skills to support the development of processes, networks and network management systems, Provide technical computing skills to assist the implementation of intranet strategies, Maintain an up to date personal engineering knowledge of advances and trends in technologies, Willingness to be on call and to work long hours if necessary in case of serious network malfunction, Good understanding of existing network programs and capabilities, Ability to work side-by-side with maintenance, Computer Science Degree preferred but not required, Drug testing / background must be cleared, Attains exposure and knowledge of Sirius’ Service Desk, IT Operations & Infrastructure, Application Development, and Application Administration and Support areas, As directed, assists with tasks in the above areas, Develops and demonstrates traits consistent with business-focused IT Services that is customer-driven, Performs other duties and projects as needed to support the team, Perform diagnostics on local and shipboard Active Directory Replication, Conduct server maintenance, backup and restore as required, Perform documented troubleshooting and disaster recovery of all servers, Maintain domain accounts for local and remote users, Perform remote diagnostics on shipboard servers, Provide assistance to shipboard personnel in response to trouble calls assigned by the MSC Global helpdesk, Support MSC Integrated Ship Network System (ISNS) Common PC Operating System Environment (COMPOSE) equipped ships in the importing and exporting of comma separated value (CSV) files, e.g. Test and repair circuits and sensors, following wiring and system specifications, Drill holes for wiring in wall studs, joists, ceilings or floors, Install, maintain, or repair security systems, alarm devices or related equipment, Mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components, Examine systems to locate problems, such as loose connections or broken insulation, Install electronic locks and program to the security systems. Helpdesk support for all employees, ranging from HR to engineers to software developers. Provided help desk support fixing issues over the telephone. You know that classic elevator pitch in … Updated database when new products were added. GIS consultant - multifunctional printers, ISP, security system, telephony). Troubleshoot and Resolve any issues with desktops, printers, and notebooks. Technician related CV templates Aircraft technician resume Automotive technician resume Pharmacy Technician resume Mechanical technician resume. Played a major role in the configuration and implementation of 16 workstations for a new production building. Responsible for implementing and maintaining system security and configurations of 40 company servers while providing IT support, to include planning, software and hardware configuration to 1600 end-users. Use this example to create your new resume. Procures, configures and installs new desktop computers, laptops, peripherals and mobile devices as required for new and existing users. C developer CV template. Offer extensive technical support via remote desktop management software - TeamViewer. Providing troubleshooting, maintenance, and repair to client hardware and software. Recommend corrective solutions to errors that require knowledge of company computer applications, networks, hardware software or escalate problems to appropriate technical staff or technician area. The following IT Technician sample resume is created using Stylish Resume Builder. Responsible for issuing/receiving IT Equipment. Provide a shopping service for clients in need of a new computer or any type of hardware or technology. Lifeguard Cover Letter Example. Mobile email connectivity setups (smartphones, blackberry devices, androids, iPhones). Coordinates repairs and maintenance with outside vendors. Saved the company major capital and proprietary data in the repairing of damaged equipment from virus attacks. IT Technician Resume Sample. Responsible for providing technical support for corporate clients over the phone, in person or via remote access software (LogmeIn). NTF, Data Analysis, and Warranty Recovery as a Rework Technician SDX, Respond quickly and efficiently to incoming issues tickets, Computer Sciences / System Installation And Repair. Find inspiration from 100+ professional Technician Resume Examples & Samples. Ensures proper operation of the computer equipment, troubleshooting hardware or software issues while on site, Maintains continuity of technology by documenting and communicating actions, irregularities, and ongoing needs that pertain to implementations, Remains abreast of changes in user, system software and hardware requirements, Develops and maintains documentation/procedures for the configuration and maintenance of hotel-based systems and other regular activities related to this job, Hospitality/Hotel work experiences a plus, Knowledge of POS and PMS systems is a plus, Education or training in Information Technology or related or equivalent work experience, Working knowledge of Microsoft environment including Windows operating systems & office related products, Working knowledge of non-Microsoft software applications in a pc environment, i.e. Saved about 5,000 dollars on the company's Cell phone bill with AT&T. Assign personnel to project and direct their activities. Provided computer cleanup/virus removal on a daily basis. Deployed and troubleshot VMWare software on clients server. Configure and test a PacketFence server to automatically move machines around a VLAN based on MAC Addresses. These professionals are unique because they specialize in the installation and upkeep of electrical instruments rather than wiring or general electrical components. Accountable for managing problem shooting with computers and assigned other technicians daily responsibilities within the lab. Design and implement customer network infrastructure. Managing over 900 Active Accounts in Active Directory and 400 Cell phone accounts. Worked with AD (active directory) to create and disable account, Performed troubleshooting tasks and resolved web application issues, Improved reliability of supply chain software, systems, database and order processing, Support team for any questions or concerns, Influenced IT strategic vision and helped to drive key departmental objectives, Served as operating system expert, providing technical support for the entire organization. Configures laptops and desktop computers for technicians or other employees. Sample Computer Technician Resume Objectives. Repair/reconfigure hardware and software for customers. Will be subject to on-call scheduled and unscheduled events, Assists in projects, work, to include new locations by installing hardware and software on all equipment needed to create a complete store. Monitor all Microsoft servers to ensure proper uptime & delivery of network resources to end users, Maintaining computerized gaming machines for simulcast and live horse & dog racing. Comply with all quality and safety regulations, Position will maintain multiple locations; Valid Driver's License and reliable transportation are required, On occasion this position will be required to work outside of normal working hours including weekends and holidays, This position participates in a compensated On Call rotation, including weekends and rotating holidays, A minimum of 5 years' experience in troubleshooting, maintaining and installing IT Infrastructure Systems, Associates Degree in Information Technology, related field, or equivalent, Certification in Avaya (Red or Blue) Communications Systems, Experience with Cisco Port Administration, Bachelor's Degree in Information Technology or related field, or equivalent, Maintain harmonious and professional relationship with all departments and Home Office, Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct, Must have good interpersonal skills and be able to relate to all levels of staff, Must be able to assist hotel guests with technical requirements and issues, Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement, Assist in other areas of the accounting office as needed, Assist in ensuring critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day, Assist with establishing and maintaining user procedures and hardware familiarization for all systems, Assist with providing Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation, Assist with ensuring effective support for other systems, including back office, sales and catering and human resources applications and any other at the property, Assist with maintaining and promoting Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards, Assist in the co-ordination of new acquisitions and major projects as required, Participate in property-level, corporate-initiated technology implementations as required, Good knowledge and support for Desktop OS and applications including patches, Provide direct guest support and quality support to function rooms and conference services, Assist with administration of Lotus Notes, connection to global VPN and other communication tools, Assist in the process of systems backup and recovery procedures, Assist in management of third party vendors, Assist with providing 24 / 7 support for mission critical systems, Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc, Perform any additional duties as assigned by the Director of Finance and IT Manager, Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc. Troubleshooting and resolving the majority of calls and delegating others where appropriate. Prepare hardcopy as well as online documentation to improve user knowledge of computing information technology. Instrumentation Technician Resume Questions A great IT Technician resume will show your future employer that you can troubleshoot complex hardware and software issues, support end user requests, and prepare technical documentation. 2. The following is an example of a resume for an IT technician. Assist with the implementation of new systems such as software and hardware. Consulted with upper management on strategies to make the addition of new accounts more efficient/automated. Helpdesk Technician Resume Sample. Travel required on an as needed basis. Staging of desktop with a user standard image including Windows 7 and Office 2010. Travel required on an as needed basis, Performs other related duties as assigned or requested. Provide and setup computer workstations for staff. Utilize Microsoft Lync to educate users remotely on software application use and knowledge. Effectively manages a team of technicians in the field. ), Logs, prioritizes, and routes problems and questions to appropriate IT staff, Tracks problems through resolution and notifies users of final disposition, Initiates escalation procedures when required, Provide notifications to users as required, Develop user documentation and publication, Performs related duties and special projects as assigned, Two to four years personal computer experience, Willing to work to schedule as required by volume and projects, Strong organizational skills and technical writing ability, Customer service driven with an enthusiastic, positive attitude, Proven ability to work independently as well as multi-task, Proficient computer skills and abilities with Microsoft Office products (Outlook, Excel, PowerPoint, etc), Associate degree or equivalent in data processing or related studies, Tertiary qualification in Information Technology and / or equivalent experience in a similar role, At least 2 - 5 years relevant experience in a business IT environment, Strong English written and oral communication skills, The ability to solve problems with many variables and unique situations, The ability to organize and prioritize personal tasks to meet deadlines and service level objectives, Coordinate the configuration and installation of all personal computers, terminals, and thin clients within the assigned business unit locations according to established company guidelines and standard operating procedures and assist with the performance of on-site preventative maintenance, routine repair and calibration after installation as needed, Maintain, analyze, and troubleshoot computer systems, hardware, printers, and computer peripherals, Document equipment location and complete software upgrades when necessary, Coordinate hardware repairs with the appropriate warranty vendors, Provide support to end users on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems, then track and monitor the problems utilizing Remedy and Support Magic to ensure a timely resolution, Participate in the testing and approval of images for desktop and laptop computers to be deployed to FMS locations in accordance to established company guidelines and standard operating procedures, Utilize an understanding of antivirus policy and process for detecting and removing viruses, Educate users on FMCNA and FMS IT policies and procedures as necessary, Ensures the integrity of all electronic data records by following FMS quality standards and the practice of Continuous Quality Improvement, Local and remote desktop support for Kiewit employee end users, Assist with process mapping and process improvement, An eagerness to work hard and be a valuable member of a small, busy support team, A basic knowledge of modern IT systems (mainly Windows Operating Systems and Microsoft Office products), Self-motivated to deliver results and able to work to deadlines, Assists in all aspects of deploying technology in a production environment, including coordinating with third-party vendors for required go-live components, Sets up and installs computer hardware and software on site. Providing remote support to numerous locations across the country. The recruiter wants to see if the applicant has the required skills which were indicated on the job post. Resumes for this position highlight such responsibilities as diagnosing and performing hardware repairs on desktop and laptop computers, and generating and verifying physical security algorithms for software, firmware, … Basic understanding of TCP/IP networking, router configuration, VOIP telecommunications, Excellent interpersonal, communication (oral and written) and problem solving skills required, You must be able to show steady employment with excellent attendance at your previous employers, Minimum one year of tech-support experience, You must have a High School Diploma or GED; Secondary Degree preferred, Hands-on experience with desktop and laptop hardware troubleshooting as well as installation and ordering of hardware accessories, Software application support which includes working knowledge of Microsoft ® Office 365 (Office 2016) as well as for our many Vilter custom programs, Document approved procedures and other system processes as they are formalized and established, Advanced knowledge (certification preferred) of Microsoft ® Windows operating systems, in particular Windows 7 and Windows 10 is required in order to support the business and its users. Troubleshot any and all software/hardware/network issues that arose. Create and maintenance the company emails. or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience, Undergraduate degree in Computer Science, Mathematics or Business. Antivirus, Reporting Software, third party tools, and remote control software, Individual must be skilled in the purpose, procedures and requirements of basic networking, Communicate and enforce adherence to all DH&R IT security standards, practices and requirements, Elevate issues as appropriate to senior IT resources after due diligence and review, Maintain open and timely communication with relevant business, supplier and IT personnel, Risk & Security Management (including Risk Analysis, Gap Analysis, Remediation planning), Monitor, follow-up on and assess the resolution of audit issues, Tandem Utilities (FUP & SCF, SPOOLCOM, SAFECOM etc. Receives, tracks and disposes of out-of-service hardware in accordance with established policy and procedure, Provides support to VOIP and POTS based phone systems, Maintains clear documentation and status of reported problems within IT project/problem tracking systems and within associated vendor tracking systems, Installs and configures desktop/laptop computer software using standard procedures, Develops and recommends procedural changes to improve departmental and organizational efficiency, Works with and coordinates vendors to troubleshoot and resolve issues, Tracks inbound and outbound hardware inventory. Assist with installing, debugging, testing, tracking as well as monitoring a wide range of commercially available hardware and software. Most current CVs and resumes feature professional summaries rather than objective statements. Conducted staff meetings to discuss website strategies to increase performance and accessibility of information. Document and find ways to minimize budget spending to save money. Manage IT consumables and vendor relations with copier/printer service and toner, warehouse labels, scan guns, etc. It’s actually very simple. Maintain all audio/video equipment. Troubleshoot network or connectivity problems for users or user groups. Taking any calls related to issues involving IT, both for internal issues and with vendors. IT Executive resume examples IT Executive resume IT Executive resume 1 IT Executive resume 2 IT Executive resume 3. Skills, duties & more. Working knowledge of different software packages i.e. Maintain the phone system and all mobile phones. Ross Thomson Technician. Saved money on user Licenses on Office 365. Remote customers computers to provide various software/ hardware resolutions via Log Me In. Maintains software and hardware inventory and licensing information including monthly Preventive Maintenance, Performs quarterly and year­ end system procedures. Must be self-motivated and willing to set realistic aggressive goals and timelines with a willingness to do whatever it takes for client satisfaction, Availability for on-call support of on-site and remove users at any time, if necessary, Ability to adjust schedule and travel to meet business needs, Responds to telephone calls. Software includes Microsoft and ProNest applications. Resumes created for instrumentation technicians are similar to those for electrical technicians or other technician resume samples. Performed hardware, software and network upgrades and repairs for all [company name] PC's and Servers. Edit this sample using our resume builder. Configure, install, maintain and repair company desktops, laptops, routers and printers. Responsible for smartphones at the organization. Call centre CV template. A+ certification a plus, Two or more years of PC hardware and software experience, Must be PC and LAN literate, detail oriented with good analytical and organizational skills, Conduct on-site repairs for internal customers in a Windows and MAC environment, System imaging and deployment, refresh and upgrade projects, Basic networking support, i.e., Cat-5 cabling, router and switches, Leverages advanced skills to resolve moderately complex technical issues, Participates in problem resolution, data entry, data tracking and issue follow-up, Produces solutions that fulfill requirements within budget and schedule constraints, Serves as point of escalation for IT Technicians and escalates issues to senior members of the team, Works with project stakeholders to gather, document and maintain project requirements, scope, project schedules and implementation plans, Analyzes, interprets and reports system status and problem issues, Evaluates, analyzes, and addresses the technical and organizational impacts of new service deployments and changes to existing infrastructure services, Responds to, resolves and minimizes adverse impacts to the business caused by errors in the IT, Participates in the development of end user training materials, Provides after-hours support as required and/or on call as required, Coordinates the configuration and installation of all hardware/ software for all departments. Keeping track of IT tickets in Spiceworks for issues that need to be handled. Network Support Specialist Resume Sample. Find out what is the best resume for you in our Ultimate Resume Format Guide . Experience may be substituted on a year for year basis. Support and service hardware equipment for desktops, laptops, field tablets, and printers. Responded to all on-site requests and problems through Jira ServiceDesk, 24/7 for 300+ employees. Provide network administrator assistance in managing the (LAN) to ensure connectivity, accessibility and wireless configuration.
2020 it technician resume sample